Terms of Service

By accessing or using FlowSimple, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using FlowSimple on behalf of a company or other entity, you represent that you have authority to bind that organization to these terms.

FlowSimple provides customer relationship management, workflow, scheduling, and related tools for home service businesses. We may update, improve, suspend, or discontinue parts of the service from time to time.

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for activity that occurs under your account, including actions taken by invited users and team members.

You must promptly notify us if you suspect unauthorized access to your account or workspace.

You retain ownership of the customer, workflow, and operational data you submit to FlowSimple. You grant us a limited right to host, process, transmit, and use that data solely as necessary to provide and support the service.

You are responsible for the legality, accuracy, and appropriateness of data submitted to the platform, and for obtaining any consents required from your customers or team members.

You agree not to:

• Use the service in violation of law or regulation.
• Upload malicious code, interfere with service performance, or attempt unauthorized access.
• Reverse engineer, scrape, or copy the service except as permitted by law.
• Use the service to send spam, fraudulent communications, or unlawful content.
• Interfere with other users’ access to or use of the service.

Paid plans, if offered, are billed according to the pricing and subscription terms presented at the time of purchase. You authorize us and our payment processors to charge applicable fees, taxes, renewals, and overages.

Unless otherwise stated, subscriptions renew automatically until canceled. Fees are non-refundable except where required by law or expressly stated in writing.

FlowSimple and its related software, site design, trademarks, branding, and content are owned by FlowSimple or its licensors and are protected by applicable intellectual property laws.

These terms do not grant you ownership of the service or any FlowSimple intellectual property, other than the limited right to use the service in accordance with these terms.

If you provide suggestions, feedback, or ideas regarding the service, we may use them without restriction or compensation to you.

We may suspend or terminate access to the service if you violate these terms, create risk for the platform or other users, fail to pay fees when due, or if required by law.

You may stop using the service at any time. Upon termination, your right to use the service ends immediately, but provisions that by their nature should survive termination will remain in effect.

We aim to keep FlowSimple available and reliable, but we do not guarantee uninterrupted or error-free service. Scheduled maintenance, updates, outages, and third-party failures may affect availability.

The service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

To the fullest extent permitted by law, FlowSimple and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenues, data, goodwill, or business opportunities.

Our total liability for any claim arising out of or relating to the service or these terms will not exceed the amounts paid by you to FlowSimple for the service during the 12 months preceding the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless FlowSimple from claims, damages, liabilities, and expenses arising from your use of the service, your data, or your violation of these terms or applicable law.

These terms are governed by the laws of the jurisdiction in which FlowSimple operates, without regard to conflict-of-law principles, unless applicable law requires otherwise.

We may revise these Terms of Service from time to time. Updated terms become effective when posted unless a later effective date is stated. Continued use of the service after changes take effect constitutes acceptance.

Questions about these terms can be sent tolegal@flowsimple.com.